If you booking from oversea. Teach us 1.guest full name, we need check to passport 2.numberof men and women 3.arellgy of food , after check we wii answer for you. vegan food can not ready.Latex allergies is not possible.Gluten free is not possible. 4.e-mail address. 5.check in time.(last 18:00) 6.Dinner time 17:30 18:00 18:30. 7.Arrival schedule in Japan. 8.All most room is smoking room. If you need to deodorant for room teach us when you booking.