The room was wonderful and beautifully renovated. With in-room Onsen Tub which was really enjoyable with family. Their outside Onsen was nice.
Unfortunately, I had booked a room with in-room meal service, but since one person in our party did not eat meat, they offered to transfer us to their group ryokan restaurant for an additional \2200 per person. I was very disappointed with the quality of the food and the service. That was the only thing I did not satisfied.
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翠巌2024-03-07 17:34:04
Thank you very much for staying at Suigan. We are very happy to hear that you were able to enjoy the room and the hot spring. We sincerely apologize for anyinconsistencies in the contents of the dinner. We look forward to seeing you again with your family. Thank you very much for your contribution.
The room was wonderful and beautifully renovated. With in-room Onsen Tub which was really enjoyable with family. Their outside Onsen was nice.
Unfortunately, I had booked a room with in-room meal service, but since one person in our party did not eat meat, they offered to transfer us to their group ryokan restaurant for an additional \2200 per person. I was very disappointed with the quality of the food and the service.
That was the only thing I did not satisfied.
Thank you very much for staying at Suigan.
We are very happy to hear that you were able to enjoy the room and the hot spring.
We sincerely apologize for anyinconsistencies in the contents of the dinner.
We look forward to seeing you again with your family.
Thank you very much for your contribution.